If you have lost your safex .keys file or your password, there is a way to recover your Safex Wallet. In this detailed guide we will explain how to do so, using Mnemonic seeds (seed phrases).
There are two ways to recover the Wallet
The user can recover the Wallet using:
- Safex address and two Private Keys
- 25 mnemonic seed words for their Safex Address.
What is a Mnemonic seed?
Mnemonic seed, seed phrases or recovery seeds are 25 words in which are stored information needed to recover your Safex Wallet. Both Private Keys and Seed Phrases are available in your Safex Wallet, your responsibility is just to back them up so you can have them in the case of the emergency. By having your Seed Phrases or Private Keys you can access you wallet any time from any computer.
Let's Recover the Wallet using Mnemonic Seeds
First, prepare the text document with your Mnemonic Seeds that you saved when you installed the Wallet. If you are not sure what we are talking about, you should go back and read this article.
So, this is how your text document with Safex Keys and Seeds could look like:
Open your Wallet and click on the Recover Wallet from Seed Phrase button:
On the next screen, you will see fields where you should paste your Safex Seed Phrase. Copy them from the document and paste them into the field. Each Safex Wallet has 25 Seed Phrases and you need to copy them all together with a single space between each word. Click on the Set Keys button:
Next, you should select where you would like to save your Wallet files. These files you are saving are the same as the previous ones that you have lost. If you find your ''old'' files and password, you can use them as well.
Select the path that is the most convenient for you, and name your file:
At this point, you can change the path or continue:
Connect by clicking on the Continue button, or choose other option:
Now, choose the password. Make sure you remember it or write it down in a safe place:
The last thing to do is just to click on the Restore Wallet button:
After that, you will enter your previous Wallet:
Restoring a wallet means the software has to check the entire blockchain history for any transactions related to your address. This can take some time depending on your internet speed and PC capabilities. It can take some time for your balances to appear, regardless of how quickly the wallet shows it has synced to the top block - so just be patient. This wait also applies to any use of the Hard Rescan button, as this also does a new check of the entire blockchain.
In the case you don't see your coins, just hit a Hard Rescan button.
Keep in mind that only you are responsible for your coins. Keep them safe, remember where you are saving files, and remember your password or write it down.